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 Welcome to the Customer Service Center!    

If you are experiencing any technological trouble or need information about technology please call the Help Desk at  713-251-8324 (TECH) from 7:00am - 10:00pm.



We're here to help.

You already have 713-251-TECH for the support you need...now we're making it even easier to submit help requests.  Use our new online system to easily submit and track your service request.

Submit A Trouble Ticket or Request Services  -

Please include Service Tag or Serial Number when possible.
 Known Issues    

Windows Activation error message


We are currently experiencing issues with Windows Activation error message.

 

To resolve this error message please take your laptop to your campus and restart it twice. Both times you will log into your laptop and let the updates run. When updates are complete your laptop is ready.

 

Please contact the Help Desk at 713-251-8324 for questions or issues.

Thank you.  

 

Munis Issues

There are currently  2 issues being seen with Munis.

 

·       The first is caused by the change of server locations of Munis a couple of weeks ago. It is now located at munis.springbranchisd.com . Their old shortcuts and links will NOT work.

 

·       If they still have  “IE 7” issues then they probably have IE 11 and it MUST run in Compatibility Mode. Group Policies is supposed to fix it, but currently is not working. ES is working on it.

 

 

 

 

Activboard & Bright Link

 

 

Logon Interactive Issues

 

 

MS Outlook
Odyssey
Account Disabled

 

 


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0239202

Spring Branch ISD
955 Campbell Road
Houston, TX 77024  
713-464-1511
713-365-4664 fax



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Spring Branch Independent School District

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