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General FAQs

Q1. I am a new employee. How do I get myself up and going on a computer?

Q2. My Prime computer display is rotated 90 degrees. How do I fix this?

Q3. How do students access Renaissance Place (AR)?

Q4. How do I learn how to use Renaissance Place (AR) with my students?

Q5. How do I prepare my computer for Daylight savings time?

Internet FAQs

Q1. How do I set my home page to the SBISD home page?

Q2.
My computer is being replaced or erased. How can I backup and save my Favorites?

Q3.
I have a new computer or a freshly imaged computer. How do I get my saved Favorites onto the new computer?

Hardware FAQs

Email FAQs

Q1. I am still getting a large amount of SPAM. What can I do?

Q2.
Is there anyway I can retrieve sent mail if it is no longer in my sent folder on my computer?

Q3.
How do I check my spam report?

Q4. How do I create a Personal Folder in email?

Q5. How do I know if my district login has been created and what it is?

Printing FAQs

Q1.
How to Cancel a stubborn print job on XP

Q2.
Mac OS X Printing: TCP/IP Printing in Mac OS X (10.2+)

Q3.
Mac OS 8.x/9.x: TCP/IP Printing

Applications

Q1.
How do I convert an Appleworks file to Office?

Q2.
AS400 – How do I get an account?

Q3.
AS400 – I try to login but my account says it is disabled. What do I do?

Q4. Renaissance Learning (AR) - Giving me an error. Ideas?

Q5.
Plato - How do I install the plug-ins needed for Plato?

Q6.
Easy Tech – How do we get assistance with Easy Tech?

Q7.
InTouch - What is ISIS or InTouch and how to we use it?

Q8.
Fine Art Gallery Builder – Who can have this?

Q9.
Fine Art Gallery Builder – How do I install?

Q10.
Interactive Art Studios – Who can have this?

Q11.
Interactive Art Studios – How do I install?

Q12. How do I save Office 200X Documents in the Old Office Format.

Spring Branch ISD
955 Campbell Road
Houston, TX 77024
713-464-1511
713-365-4664 fax

Spring Branch Independent School District
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