Campus Tech Reps

Computers need to have Internet Explorer 6 and Flash 9. Flash 9 is available at \\sbdns\software\updates\Flash9-ForTOPS-WillNOTWorkWithOdyssey. Windows XP is required to run Flash 9.

Access the web site at http://www.txonlinetesting.com/top/.

Instructions are on the web site at http://k12testing.tx.ncspearson.com/TxNotes/TOPTraining.pdf.

If there are any challenges with accessing this program, please submit a technology work request at http://365geek.springbranchisd.com. The case type should be IT support with the category of Online Testing – TOP.

If prompted, do not upgrade to Flash 9 on computers which are used for Odyssey.

Known Issues

Intermittent ESS Issues - Thursday, July 09, 2009

Effective as of 3 PM July 9th a solution has been implemented for the ESS issue. The user may have to restart their computer for changes to take effect. If trouble continues please create a trouble ticket.

CCTV Issues - Monday, April 27, 2009

Please submit all CCTV issues thru the 251Tech Ticket System.

Spiking Promethean Board - Thursday, April 23, 2009

for a spiking promethean board, please do the following:

1. make sure your drivers are updated

2. make sure the firmware is updated

If you are still having problems after this, please create a trouble ticket and a technician will stop by to help you.

Logon Interactive Issues - Tuesday, April 21, 2009

Please run gpupdate /force and restart computer.

I am not receiving emails - Friday, December 12, 2008

Please click link for directions

Odyssey - Friday, October 31, 2008

Teachers login using –

Username = short alias

Password – spring05

Classes are never set up in Odyssey, teachers create their own classes and assignments.

Account Disabled - Wednesday, July 02, 2008

When trying to login to a computer and you get a message "Account disabled"; go to a working computer and submit a new trouble ticket. Include all the computer information and the computer name. The name is found in the login window. The domain field has a drop down menu, one is labeled "This Computer" with a string of letters and numbers. The string is the name that needs to be included in the trouble ticket.

Links

Drivers - Printers, Scanners and Other

Campus Tech Reps Discussion

Campus Tech Reps FAQs

Check HP Driver Version

Employee Login Name Lookup

Meeting Agendas

Meeting Survey - Take Latest

Microsoft Office Patches

Naming Convention - Win 98 and WinXPSP1

Naming Convention - Win XPSP2

Network Printer Management System

Old 365GEEK Web Site

SASI Site Coordinator List

Spring Branch ISD
955 Campbell Road
Houston, TX 77024
713-464-1511
713-365-4664 fax

Spring Branch Independent School District
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